- Introduction
Welcome to Tristate Educare Limited (“Tristate Educare,” “TEL,” “we,” “us,” or “our”). We are a pioneering Africa-born, globally connected organization committed to transforming healthcare through world-class healthcare delivery, medical education, and research innovation.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.tristateeducare.com (the “Site”). Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
This policy is designed to comply with applicable data protection laws in the jurisdictions where we primarily operate, including the Nigeria Data Protection Act (NDPA) 2023 and data protection principles across the Caribbean.
Important Notice: This website is for informational and corporate purposes. It is not intended for the collection, storage, or processing of patient health information or other sensitive medical data.
- Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the Site includes:
- a) Personal Data You Provide to Us
We collect personally identifiable information that you voluntarily provide to us when you fill out a contact form, subscribe to a newsletter, inquire about partnerships, or otherwise contact us. This information may include:
- Name
- Email Address
- Phone Number
- Organization/Company Name
- Job Title
- Any other information you choose to provide in the body of your message.
- b) Data Collected Automatically
When you visit our Site, our servers may automatically collect certain information, including:
- Log and Usage Data: Your IP address, browser type, operating system, pages viewed, the dates/times of your visits, and the links you click on.
- Cookies and Tracking Technologies: We use cookies to help customize the Site and improve your experience. For more information, please see our “Cookies” section below.
- How We Use Your Information
We use the information we collect for the following purposes:
- To Respond to Inquiries: To communicate with you and respond to your requests for information, partnerships, or support.
- To Improve Our Website: To understand how users interact with our Site, allowing us to enhance user experience and site functionality.
- To Send Communications: With your consent, we may send you newsletters, updates, or promotional materials about our work and initiatives. You may opt out of these communications at any time.
- To Fulfill Business and Legal Obligations: To manage our business relationships, perform administrative tasks, and comply with applicable legal requirements.
- For Security Purposes: To monitor and prevent fraudulent or unauthorized activity on our Site.
- Legal Basis for Processing Your Data
We process your personal data based on the following legal grounds:
- Consent: Where you have given us clear consent to process your personal data for a specific purpose (e.g., subscribing to our newsletter).
- Contract: Where processing is necessary for a contract we have with you or your organization, or because you have asked us to take specific steps before entering into a contract.
- Legitimate Interests: Where processing is necessary for our legitimate interests (e.g., for running our business, improving our services, and keeping our Site secure), provided your interests and fundamental rights do not override those interests.
- Disclosure of Your Information
We do not sell your personal information. We may share information we have collected about you in certain situations:
- With Service Providers: We may share your data with third-party vendors, consultants, and other service providers who perform services for us or on our behalf, such as website hosting, data analysis, and email delivery.
- With Our Subsidiaries and Partners: We may share your information with our affiliated entities, such as Tristate Healthcare Systems (THS) and the Caribbean Tristate Heart Institute, to advance our shared mission.
- By Law or to Protect Rights: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend the rights or property of Tristate Educare, or (iii) act in urgent circumstances to protect the personal safety of users of the Site or the public.
- International Data Transfers
As a globally connected organization, your information may be transferred to, stored, and processed in countries other than your own, including Nigeria and countries within the Caribbean and North America. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and that appropriate safeguards are in place.
- Your Data Protection Rights
Depending on your location, you have certain rights regarding your personal data.
- a) Rights under the Nigeria Data Protection Act (NDPA) 2023
If you are in Nigeria, you have the right to:
- Request access to your personal data.
- Request correction of the personal data that we hold about you.
- Request erasure of your personal data.
- Object to the processing of your personal data.
- Request the restriction of processing of your personal data.
- Request the transfer of your personal data to another party.
- Withdraw consent at any time where we are relying on consent to process your personal data.
- b) Rights for Individuals in the Caribbean
Data protection laws vary across the Caribbean. However, you generally have the right to:
- Access and review the personal data we hold about you.
- Correct any inaccuracies in your personal data.
- Request the deletion of your personal data, subject to legal and contractual restrictions.
To exercise any of these rights, please contact us at [email protected]. We will respond to your request in accordance with applicable data protection laws.
- Data Security and Retention
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable.
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
- Cookies Policy
Cookies are small text files stored on your device that help our Site function effectively. We use cookies for:
- Essential Operations: To ensure the Site works correctly.
- Performance and Analytics: To collect anonymous data about how visitors use our Site to help us improve it.
You can control and manage cookies through your browser settings. Please note that removing or blocking cookies may impact your user experience.
- Third-Party Websites
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or the content of these third-party sites. We encourage you to read their privacy policies before providing them with any personal information.
- Children’s Privacy
This Site is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top. You are advised to review this Privacy Policy periodically for any changes.
- Contact Us
If you have any questions, comments, or requests regarding this Privacy Policy, please do not hesitate to contact us at:
Tristate Educare Limited
Email: [email protected]
Website: www.tristateeducare.com
Effective Date: October 17, 2024
